Returns & Exchanges
At Lenny's Bike Shop, we want to ensure you are fully satisfied with your gear. If your new equipment or apparel isn't the perfect fit, you can return or exchange most items within 30 days of purchase.
Initiate Your Return
Visit our online portal or bring your item directly to our service desk with your original digital or paper receipt.
Prepare the Gear
Ensure the item is in its original, unused condition with all tags attached and packaged in the original manufacturer's box.
Label and Ship
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned item, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing